Designing comprehensive, accessible signage for Chester Zoo

Client
Chester Zoo
Location
Chester
Discipline
Interiors
Print
Signage
Strategy
Illustration
Sectors
Built Environment
Charity & Non-Profit
Culture & Education
Retail & Leisure
Thatched wooden information board about hornbills with coiled ropes and gear, blurred visitors pushing a stroller at right.

Bringing conservation stories to life

We created more than 50 pieces of interpretation signage for Chester Zoo’s Islands experience, turning detailed conservation content into something visitors of all ages could engage with as they explored.

Working within the Zoo’s established visual direction, we brought the interpretation team’s content to life through signage, maps and bespoke illustration – from disappearing forests to a life-size orangutan skeleton.

It was the start of a relationship that went on to include projects for the penguins area, Butterfly House and other experiences across the Zoo.

Sign on a bamboo shelter reading Hornbills are threatened by habitat loss, with blurred red flowers in the foreground.
Sign showing disappearing South East Asian forests with maps of Borneo and Sumatra under a thatched shelter amid foliage.

Making 50+ signs feel like one experience

With so many individual pieces in play, there was a lot to keep track of. Different messages, formats, maps and illustrations all needed to feel consistent, accurate and part of the same experience.

The challenge was to give each piece enough visual interest to stand on its own while making sure everything still felt unmistakably part of Islands.

Designed for curious minds

Some visitors will stop and read everything. Others might only have time for one fact before being pulled towards the next enclosure.

The signage needed to reward both. Strong imagery and illustration gave people an immediate way into the subject, while the wider designs gave the Zoo’s detailed interpretation content the space to tell a fuller story for anyone who wanted to stay a little longer.

The end result added another layer to Islands, helping turn conservation, habitats and wildlife into stories visitors could see and understand around them.

Poster titled Orangutans have similar biology to humans with labelled orangutan skeleton diagram, orange border and leaves
Sign reading Welcome to the Lazy River Boat Trip with illustrated island map, 10–15 minute trip info and icons, mounted on a wooden post
Infographic about macaque social behaviours with photos and captions showing grooming, yawning, vocalising and hugging.
Wooden outdoor kiosk with a poster about oil palm plantations causing deforestation, coiled ropes and a small wooden crate.
Orange-bordered sign inviting touch of orangutan webbing, showing an orangutan on ropes and a palm frond.
Poster 'We're acting for Indonesian songbirds' on wooden posts amid foliage, with empty birdcages and signs.
Orange-infographic titled replica research station placed on a large green leaf, depicting a labelled treehouse layout
Thatched wooden shelter with ropes, climbing gear and helmet, a board about orangutan conservation and a red bench.

Thatched wooden kiosk with an informational display board and coiled ropes, a woman in camouflage trousers walking past.
Red and white sign reading ACT FOR WILDLIFE, partly hidden among bamboo leaves
Cutout bird signs labelled Bali Myna, Black-winged Myna and 98% in front of stacked birdcages, partly obscured by foliage.
Outdoor conservation sign with red border reading We act for wildlife and South East Asia, standing among green shrubs.

Penguins, butterflies and beyond

Since Islands, we’ve created illustrated signage for the Zoo’s penguins, including graphics that let visitors compare themselves with the animals at actual size, as well as butterfly illustrations and signage for the Butterfly House.

Other briefs have taken us in completely different visual directions, from vibrant, Mexico-inspired graphics for animals including the axolotl to promotional creative for one of the Zoo’s immersive experiences. Each project allowed us to explore something fascinating, and find a visual way to make people want to know more.

Working with the team at Stride was a pleasure.

Although the project was fairly complex, they delivered both on budget and on time. They made great suggestions as to how we could improve some designs, and really made an effort to ensure our vision was brought to fruition. I’d have no hesitation in working with them again.

Fred Howat Senior Exhibitions and Interpretation Officer, Chester Zoo