Our Privacy Policy
Our contact details
Name: Wendy Lewis
Address: Stride Studio, Goss Chambers, Goss Street, Chester, CH1 2BG
Phone Number: 01244 641 648
E-mail: wendy@stridestudio.co.uk
The type of personal information we collect
We currently collect and process the names and contact details of people using our online enquiry form.
How we get the personal information and why we have it
The personal information we process is provided by you so that we can handle enquiries sent via the ‘Project Planner’ page on the website.
Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is: Your consent. You are able to remove your consent at any time. You can do this by contacting wendy@stridestudio.co.uk
How we store your personal information
Information gathered via this site is securely stored by an EU-based data processor called Formspark.
We use Formspark for business processes that are not core to our expertise but are critical to our customers having a quality experience.
We keep the information for one month to give us time to process the information. We then dispose of the information securely using the Formspark dashboard.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at wendy@stridestudio.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at wendy@stridestudio.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk